PILOT

AI-Powered Volunteer Intelligence for Organisations Managing Volunteer Programmes

Volunteer programmes generate information across registrations, events, activities, communications, skills, availability and participation records. Volunteer Intelligence brings these signals together.

Volunteer programmes are often managed across spreadsheets, forms and separate databases.

Registration forms, event platforms, email, messaging tools and separate databases all hold part of the picture.

As volunteer programmes grow, these challenges become harder to manage manually.

HR and People Teams

Understand volunteer skills, participation and contribution where relevant to the organisation.

Programme Managers

See whether activities have the right volunteer support and skills.

Volunteer Coordinators

Manage matching, availability, assignments and follow-ups.

Volunteer Programme Leaders

Understand volunteer participation, programme coverage and emerging gaps.

Community Teams

Monitor conversations, participation, sentiment and issues across the community.

Business Leaders

Maintain visibility into performance, behaviour and areas requiring strategic attention.

Built for *Volunteer Programme Decisions*

Connect volunteer profiles, skills, availability and participation into one view.

Executive Volunteer Reporting

Give leadership a clear view of the volunteer programme. Understand participation, skills, programme coverage, engagement and areas requiring attention without relying on disconnected reports.

Volunteer Action Management

Turn volunteer and programme signals into clear actions. Assign owners, track follow-ups and keep important actions visible until they are completed.

Volunteer Retention Intelligence

Identify changes in volunteer participation over time. Spot patterns that may indicate volunteers are becoming less active and help teams decide where follow-up may be needed.

Programme Coverage Intelligence

Understand whether programmes have the volunteer support they require. Identify areas where additional volunteers, specific skills or more participation may be needed.

Volunteer Engagement Intelligence

Understand how volunteers interact with programmes over time. Identify patterns in participation that may indicate stronger engagement or reduced involvement.

Participation Monitoring

Track volunteer participation across programmes and activities. Identify changes in participation and understand where engagement is increasing, declining or remaining stable.

Availability Intelligence

Understand when volunteers are available and where availability matches programme requirements. Reduce the manual work involved in finding suitable people for specific activities.

Skills Intelligence

Understand the skills available across your volunteer network. Identify where specific skills exist and where programmes may need additional support.

Volunteer Matching Intelligence

Match volunteers with suitable programmes, activities and opportunities based on relevant information such as skills, interests, availability and requirements.

Volunteer Profile Intelligence

Bring volunteer information together in one view. Understand skills, interests, experience, availability, participation history and other relevant information.

Why Traditional *Volunteer Management Processes* Fall Short

Traditional volunteer management depends on spreadsheets, forms, email and separate programme records.

Traditional platforms focus on

Metrics, not judgement.

What Volunteer HQ does instead

Decisions, ranked by impact.

Connect *Your Volunteer Ecosystem*

Volunteer Intelligence brings together the systems and information sources used across your volunteer programme.

No duplicate data entry.

No disconnected spreadsheets.

One continuously updated intelligence layer.

SAP

Microsoft Dynamics

Oracle

Workday

Salesforce

Procurement Platforms

Supplier Databases

Carbon Accounting

Data Warehouses

ESG Reporting Tools

Designed for *the Teams Responsible for Volunteers*

Every role sees the same volunteer intelligence through the lens of the decisions they own.

Gain a live view of organisational sustainability performance and regulatory readiness.

Chief Sustainability Officer

Understand where the largest ESG exposures exist and what actions reduce risk.

Board Risk Committee

Monitor evolving regulations and ensure reporting remains aligned with changing disclosure requirements.

Legal & Compliance

Connect ESG performance with financial outcomes and reporting obligations.

Finance

Platform *Outcomes*

Volunteer Intelligence helps organisations:

↓

Reduce manual reporting effort

↑

Improve regulatory readiness

⌕

Identify supplier risks earlier

▷

Produce faster board reporting

✓

Increase confidence in sustainability disclosures

◎

Improve executive decision-making

Before a Volunteer Gap Becomes a Programme Problem, the *Signals* Are Already There.

A programme without enough volunteers. A skill in short supply. A drop in participation.

Volunteer Intelligence brings them together so teams can see where support is needed and decide what to do next.

Common Early Signals

Watch for these patterns across your operations

⌸

A supplier's data quality begins to decline.

☷

A reporting requirement changes.

↘

An emissions target starts moving off track.

◌

A region becomes more exposed to climate risk.

◇

A material issue receives greater attention from regulators or stakeholders.

*Volunteer* Intelligence, Not Just Volunteer Management

Volunteer Intelligence, Not Just Volunteer Management

Volunteer Intelligence adds another layer.

From *Volunteer Signals* to Clear Action

Volunteer management should not begin when an activity is short of people.

01

What has changed?

02

What does it mean for the organisation?

03

What should happen next?

By connecting profiles, skills, availability and programme needs, teams can match people to the right opportunities.

So teams can make better use of the people, skills and time already available.

Each insight includes

Context

The background behind the issue and why it matters.

Business impact

The potential effect on operations, reporting or compliance standing.

Evidence

Supporting data points that confirm the pattern.

Next step

A recommended action to address the issue before it escalates.

Total carbon output

3.24M

tonnes of CO₂ equivalent emitted this year

↓ 6.2% vs prior year

GRI 305-1/2/3 · CSRD E1-6 · CDP C6

SAP ECC + Meter API · 14 Jan 2025 · 5,065 records

From our own operations

1.87M

fuel we burn · fleet · factories

↓ 4.8% vs prior year

GRI 305-1 · CSRD E1-6a · SBTi S1

SAP ECC cost centres 4400–4499 · 14 Jan 2025 · 847 records

Emissions per $M revenue

94.6

carbon tonnes per $M revenue generated

↓ 8.1% vs prior year

GRI 305-4 · CSRD E1-4 · SASB EM-CO-110a.1

SAP ECC emissions + Finance revenue · 14 Jan 2025

Science-based targets set

34%

business units with approved climate targets

↑ 12pts vs prior year

TCFD S2 · CSRD E1-1 · GRI 305

SBTi Registry + Internal tracking · Manual · 1 Jan 2025

Sustainability goals on track

72%

of all commitments being met this year

↑ 9pts vs prior year

GRI 2-25 · CSRD MDR-T · TCFD b.ii

Internal KPI tracking system · Updated 14 Jan 2025

Actions needing attention

18

open remediation items · 6 are overdue

⚠ Requires attention

GRI 2-25 · CSRD MDR-A · ISO 14001

Task management system · Real-time sync

Frequently Asked *Questions*

Answers to the questions teams ask most often before a pilot.

Is ESG HQ an ESG reporting platform?

−

No. ESG HQ is an enterprise intelligence platform that sits above existing reporting systems and transforms ESG data into executive decision support.

Which reporting frameworks are supported?

+

The platform is designed to monitor organisations operating across multiple sustainability frameworks, including CSRD, ISSB, SEC Climate Disclosure, CDP and other emerging standards.

Does ESG HQ replace existing ESG software?

+

No. It complements existing sustainability systems by aggregating data, surfacing risks and generating executive insights.

Can ESG HQ integrate with existing enterprise systems?

+

Yes. The platform is designed to connect with ERP, procurement, HR, finance and sustainability platforms to create a unified intelligence layer.

Sustainability reporting tells you what happened.

helps you decide what happens next.

See how ESG HQ transforms enterprise sustainability data into executive decisions.

Book a Live Demonstration

No commitment required. Tailored to your organisation.