PILOT

AI-Powered Community Intelligence for Organisations Managing Growing Communities

Community data is spread across conversations, events, feedback, support requests, surveys, social channels and member activity. Community Intelligence brings these signals together.

Community teams often manage information across multiple platforms and channels.

Conversations happen in one place. Events are managed somewhere else. Feedback arrives through several channels.

The result is a lot of community activity without a complete view of what that activity means.

Marketing Teams

Understand what members care about and which topics are generating engagement.

Customer Experience Teams

Connect member feedback and community conversations with the wider customer experience.

Community Teams

Monitor conversations, participation, sentiment and issues across the community.

Chief Community Officers

Understand community health, engagement and emerging member signals.

Business Leaders

Maintain visibility into performance, behaviour and areas requiring strategic attention.

Customer Success Teams

Understand recurring customer problems and identify patterns that may require product action.

Introducing *Source Community HQ*

A connected view of your members, conversations, participation and feedback.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Built for *Community Decisions*

Connect conversations, participation and feedback into one view.

Why Traditional *Community Management Processes* Fall Short

Traditional community management depends on individual platforms, manual reviews and activity reports.

Traditional platforms focus on

Metrics, not judgement.

What Source Community HQ does instead

Decisions, ranked by impact.

Connect *Your Community Ecosystem*

Community Intelligence brings together the platforms and data sources used across your community.

No duplicate data entry.

No disconnected spreadsheets.

One continuously updated intelligence layer.

SAP

Microsoft Dynamics

Oracle

Workday

Salesforce

Procurement Platforms

Supplier Databases

Carbon Accounting

Data Warehouses

ESG Reporting Tools

Designed for *the Teams Responsible for Community*

Every role sees the same community intelligence through the lens of the decisions they own.

Gain a live view of organisational sustainability performance and regulatory readiness.

Chief Sustainability Officer

Understand where the largest ESG exposures exist and what actions reduce risk.

Board Risk Committee

Monitor evolving regulations and ensure reporting remains aligned with changing disclosure requirements.

Legal & Compliance

Connect ESG performance with financial outcomes and reporting obligations.

Finance

Platform *Outcomes*

Community Intelligence helps organisations:

Reduce manual reporting effort

Improve regulatory readiness

Identify supplier risks earlier

Produce faster board reporting

Increase confidence in sustainability disclosures

Improve executive decision-making

Before a Community Issue Becomes a Bigger Problem, the *Signals* Are Already There.

A recurring complaint. A drop in participation. A question nobody answered.

Community Intelligence brings them together so teams can see what is changing and decide where action is needed.

Common Early Signals

Watch for these patterns across your operations

A supplier's data quality begins to decline.

A reporting requirement changes.

An emissions target starts moving off track.

A region becomes more exposed to climate risk.

A material issue receives greater attention from regulators or stakeholders.

*Community* Intelligence, Not Just Community Management

Community Intelligence, Not Just Community Management

Community Intelligence goes further.

From *Community Signals* to Clear Action

A community generates information continuously.

01

What has changed?

02

What does it mean for the organisation?

03

What should happen next?

By connecting conversations, participation and feedback, teams can act on what members are actually saying.

So important member feedback does not remain buried inside conversations.

Each insight includes

Context

The background behind the issue and why it matters.

Business impact

The potential effect on operations, reporting or compliance standing.

Evidence

Supporting data points that confirm the pattern.

Next step

A recommended action to address the issue before it escalates.

Total carbon output

3.24M

tonnes of CO₂ equivalent emitted this year

↓ 6.2% vs prior year

GRI 305-1/2/3 · CSRD E1-6 · CDP C6

SAP ECC + Meter API · 14 Jan 2025 · 5,065 records

From our own operations

1.87M

fuel we burn · fleet · factories

↓ 4.8% vs prior year

GRI 305-1 · CSRD E1-6a · SBTi S1

SAP ECC cost centres 4400–4499 · 14 Jan 2025 · 847 records

Emissions per $M revenue

94.6

carbon tonnes per $M revenue generated

↓ 8.1% vs prior year

GRI 305-4 · CSRD E1-4 · SASB EM-CO-110a.1

SAP ECC emissions + Finance revenue · 14 Jan 2025

Science-based targets set

34%

business units with approved climate targets

↑ 12pts vs prior year

TCFD S2 · CSRD E1-1 · GRI 305

SBTi Registry + Internal tracking · Manual · 1 Jan 2025

Sustainability goals on track

72%

of all commitments being met this year

↑ 9pts vs prior year

GRI 2-25 · CSRD MDR-T · TCFD b.ii

Internal KPI tracking system · Updated 14 Jan 2025

Actions needing attention

18

open remediation items · 6 are overdue

⚠ Requires attention

GRI 2-25 · CSRD MDR-A · ISO 14001

Task management system · Real-time sync

Frequently Asked *Questions*

Answers to the questions teams ask most often before a pilot.

Is ESG HQ an ESG reporting platform?

No. ESG HQ is an enterprise intelligence platform that sits above existing reporting systems and transforms ESG data into executive decision support.

Which reporting frameworks are supported?

+

The platform is designed to monitor organisations operating across multiple sustainability frameworks, including CSRD, ISSB, SEC Climate Disclosure, CDP and other emerging standards.

Does ESG HQ replace existing ESG software?

+

No. It complements existing sustainability systems by aggregating data, surfacing risks and generating executive insights.

Can ESG HQ integrate with existing enterprise systems?

+

Yes. The platform is designed to connect with ERP, procurement, HR, finance and sustainability platforms to create a unified intelligence layer.

Sustainability reporting tells you what happened.

helps you decide what happens next.

See how ESG HQ transforms enterprise sustainability data into executive decisions.

Book a Live Demonstration

No commitment required. Tailored to your organisation.