CASE STUDY

Entertainment

Madrid, Spain

AI-Powered Fan Monetisation

A fan engagement platform helping artists build direct communities, improve audience retention, and unlock new monetisation opportunities.

42%

Increase in fan engagement through AI-driven campaigns

3x

Growth in recurring revenue opportunities through memberships and wallet experiences

65%

Improvement in fan retention through personalised engagement systems

The Core Story

The Challenge

Artists relied heavily on streaming platforms with limited ownership of fan relationships and minimal direct monetisation opportunities. Audience engagement was fragmented across channels, making community building difficult and inconsistent.

Low fan retention across fragmented platforms

Limited recurring revenue beyond streaming income

High-volume pain points

The Solution

  • AI-driven fan engagement and campaign management
  • Mobile-wallet enabled fan passes and memberships
  • Unified fan analytics and audience segmentation
  • Gamified rewards and interactive activations
  • Cross-platform fan experiences across web and mobile

Sesh gave us a direct relationship with our audience instead of relying entirely on streaming platforms. Engagement became measurable, personalised, and scalable.

Implementation Timeline

Week 1–2

Research, audience behaviour analysis, and platform architecture planning.

Week 3–5

Development of core fan engagement modules, wallet integrations, and AI-powered campaign systems.

Week 6–7

Testing, analytics calibration, and deployment of community engagement features.

Week 8+

Continuous optimisation, feature enhancement, and performance monitoring based on user engagement data.

Technology Stack

Frontend

ReactJS, NextJS

Backend

NodeJS (NestJS)

Infrastructure

Microservices Architecture

Database

PostgreSQL, MongoDB, Redis

Monitoring

New Relic, Metabase

Mobile

React Native, Kotlin, SwiftUI